Journal of Business and Retail Management Research

Published by Centre for Business & Economic Research

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Primahasmi Dalulia

Department Industrial Engineering University of Merdeka Malang, Malang, Indonesia

1 published articles 568598 views 134 downloads

Published Articles

Performance model development for assessing maintenance service providers using the Kano model

JBRMR , Volume 13 Issue 01 , 03 Oct 2018